At Black Leather Jackets, our utmost priority is your complete satisfaction with your purchase. We offer a hassle-free return and exchange policy for your convenience. Please read the following instructions:

1. Eligibility: The item must be in its original state, unworn, and with all tags and packaging still attached in order to be eligible for a return or exchange. Any signs of wear, alteration, or damage will render the item ineligible for return or exchange.

2. Timeframe: You have a 14-day window from the date of delivery to initiate a return or exchange. Contact our customer support team to begin the process and receive a return authorization.

3. Returns: If you decide to return an item, we will provide a refund for the purchase price, excluding any shipping charges. The refund will be credited to the original payment method used during the purchase. Please give the refund processing a few business days.

4. Exchanges: If you prefer to exchange your item for a different size or style, we are happy to assist you. You can select an alternative item of equal or lesser value, and any price difference will be adjusted accordingly. For exchanges, additional shipping fees could be necessary.

5. Return Shipping: The cost of return shipping is your responsibility unless the item received is defective or incorrect. To ensure a secure return, we advise utilizing a trackable shipping service. We cannot be held responsible for any loss or damage that may occur during the return shipping process.

6. Defective or Incorrect Items: If you receive a defective or incorrect item, please contact our customer support team within 7 days of delivery. We will provide instructions for return or exchange, and we will cover the return shipping costs in such cases.

We reserve the right to decline returns or exchanges that do not meet the above criteria. Our dedicated team is committed to providing exceptional customer service, and we will work diligently to address any concerns or issues you may have regarding your order.