OUR STORES

VISIT OUR NEW
STORE IN ESSEX

451 Wall Street, UK, ESSEX

Email: info@blackleatherjackets.co.uk

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is the return policy if the item doesn't suit me?

We offer a 30-day money-back guarantee during which a customer is eligible for a complete refund or
an item exchange. This eligibility does not apply to customized patterns or sizes, though.

If my size is not available in the chart, I would be able to place the order in my customized size?

Naturally, we always try to simplify your wardrobe decisions, therefore there is a "Custom-Size" option
that enables you to ask us to create a costume in any size you choose. You might be able to indicate
your correct size when viewing, or you can send an email to info@blackleatherjackets.co.uk with the precise
measurements.

How long does shipping usually take?

Our shipment threshold is 8 to 10 working days, but it varies based on which courier service is the best
and available in your country and city to deliver your preferred leather jacket.

If I don’t receive my order, where I can check the status of the delivery?

In case of any query regarding delay or delivery, you can contact us via email at info@blackleatherjackets.co.uk, we will
get back to you as soon as possible.

What about a wrong and fault order?

If the product is wrong and you find any fault, we are open about the exchanges in those circumstances.
You can send us email immediately after rectifying the fault at info@blackleatherjackets.co.uk by attaching:

the order numbers
product name
product number

stating the fault with picture if possible
We are responsible for replacing your order with the correct one.

Do you offer international shipping for your leather jackets?

We are a global company, working with the top courier services in the world to complete every
purchase as quickly as possible. We accept requests from all over the world, and our staff members
strive to provide you with the ideal leather jacket.

What is the minimum response threshold?

You can reach us at any time via email at info@blackleatherjackets.co.uk, and our threshold to respond is 12 hours.

What are the preferred payment option?

We accept Credit card and Pay Pal accounts, because our SSL systems are secured and process payments
without any error.

If I face problems during payment processing, what to do?

The following mistakes can create a problem:

Always ensure that funds are available in your Pay Pal account

Must fill the correct billing address and phone number

Must check your credit card limit before buying, if not sufficient, increase that first

Must fill the correct Credit and Debit card numbers

Must fill the correct card expiration date and CVV code

Must check with your bank either you are eligible for online purchasing, if not, open that option first

How about your leather quality?

We use top-notch leather and provide both real and faux materials. Our leather jackets are durable, offer the best protection, and have a long lifespan. A jacket from Black Leather Jackets is a wise investment for your wardrobe and sense of fashion.
Along with all these basic questions, there are so many things can be a big hurdle while shopping, we are always there, contact us, in case of facing any problem.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS